Privacy Policy

    Last updated: April 21, 2025

    We collect only what's necessary—your email for login, billing info via Paddle (MoR) and RevenueCat, usage & crash logs to improve Memora.

    We never sell your data and share only with essential providers (Paddle, RevenueCat).

    We comply with GDPR (EEA/UK) and CCPA (California).

    1. Information We Collect

    • Email: for account & login.
    • Billing data: processed by Paddle (MoR) and RevenueCat.
    • Usage & crash logs: anonymous analytics and error reports.
    • Cookies: essential & session cookies; no third‑party trackers.

    2. How We Use Your Data

    • Authenticate & secure your access.
    • Process payments & manage subscriptions.
    • Send optional product updates & announcements.
    • Analyze usage to improve features and performance.

    3. Data Sharing & Third Parties

    We share data only with trusted partners under contract.

    • Paddle: Merchant of Record for web billing.
    • RevenueCat: in‑app purchase management.
    • Law & safety: to comply with legal obligations.
    • LLM providers: to support AI features within the product and improve user experience.

    4. Cookies & Other Technologies

    We use essential cookies to keep you logged in and ensure functionality. No third‑party advertising or tracking cookies.

    5. Children's Privacy

    We do not knowingly collect data from children under 13. If you believe we have, please contact us to delete it.

    6. Your Rights

    • GDPR (EEA/UK): access, correction, deletion, portability.
    • CCPA (California): know, delete, opt‑out of sale.

    7. Security & Data Safety

    All data is encrypted in transit (HTTPS) and at rest. We complete Google Play's Data Safety questionnaire.

    8. Data Retention

    We keep your personal data only as long as needed for the purposes described, or as required by law. You can request deletion anytime.

    9. Changes to This Policy

    We may update this policy; changes will be posted here with a new "Last updated" date.

    10. Contact Us

    For questions or to exercise your rights, email support@getmemora.app.